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Supervisor's Guide to Truth and Deception

 
 
Instruction for Law Enforcement Officers Tuition $199 US SRR Traffic
   
Srr Traffic courses for law enforcement officers Srr Traffic courses for law enforcement officers
 
 
 

 

 

Host Agency:  
Location of Training:  

Date:

 
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8:00AM - 8:30AM

Class Hours: 8:30AM - 4:30PM
Recommended Hotel: TBA
Directions: Please see www.mapquest.com

 

This 1 day course is geared specifically for Emergency Communications Officers (Dispatchers) Trainers (CTOs), Leads, and Supervisors to provide a proactive tool for reading basic body language to assist you in spotting truth and deception. Traditionally you are shown how to ask questions and conduct various types of interviews by asking a given set of questions in a given order. These tools are the basic elements introducing reading body language for hiring interviews, evaluations, citizen complaints, ethical and disciplinary interviews, quality assurance, and promotional interviews. Being able to successfully read the behavioral indicators of truth and deception makes a more effective and efficient workplace.

 

Course Contents 

 

  • Why do we need to understand deception?
  • Was his/her statement the truth, deception or a lie?
  • Actions lie louder than words
  • Reasons for Deceit Signals
  • Body Language
  • Verbal and Non-verbal Deception Indicators
  • Consistency and Contradiction
  • Contrived Emotions
  • Megawatt Smiles
  • “Actors”
  • The 11 Rules of Human Behavior
  • Emotions and Decisions
  • Good news/Bad news
  • Understanding what is happening when they change their story
  • Why are they introducing new information?
  • Comfort Zones
  • Pleasure-Pain Equation
  • Tricks of the Trade
  • Much More!

 

 

 

 

 
     
 
Instruction for Law Enforcement Officers Tuition $ 199   US SRR Traffic
 
     
  Payment: If you wish to pay for this course by means of a credit or debit card, please register for the course first, then return to this page and click on the PayPal icon below and fill in the required information. Thank you.  
     
 
 
 
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