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Life Management, Not Just Stress Management

Instruction for Law Enforcement Officers Tuition $199 US SRR Traffic
Srr Traffic courses for law enforcement officers Srr Traffic courses for law enforcement officers



This class has been approved by the State 911 Department in Massachusetts



Hosting Agency:


7:30AM - 8:00AM

Class Hours:
8AM - 4PM
Recommended Hotel:
Please use



“9-1-1 what is your emergency?” Familiar words repeated thousands of times annually in any PSAP in the Nation.  Units are dispatched, people are called, radio transmissions occur and then the silence sets in until more personnel are needed or the unit clears.  So what happened?  Rarely, are dispatchers informed of what takes place, but, a study conducted by researchers from Northern Illinois University “… found that the 911 dispatchers still experienced the emotional distress associated with PTSD, even though they were not directly in the traumatic event”. Dispatchers normally don’t have the same support circles police and fire personnel have to discuss “the job” so they take it home and that is where the problem begins.  This course is not just about stress management, it is primarily focused on how a dispatcher manages their life.  When an individual is not in control of their life, there is no way they can control stress. Life management skills, are critical to surviving in the workplace, especially to those in the Comm Center.  This course is not about dealing with, and overcoming, stress, it is about managing your life and remaining in your profession.  With dispatcher retention being one of the largest challenges facing communications managers and supervisors, this training could be another “tool” in their tool box.


Course Contents:

This course discusses:

  • Generalizing Stress
  • Dispatchers are Different
  • The "JOB" and THAT Stress
  • Attitude is Everything
  • A New Tool Box
  • Anger & Conflict
  • Your "Junk Drawer"
  • Learn to Say "No"
  • "Happy Place"
  • Exercise
  • Dealing with Survivor's Guilt
  • 10 Things to Hate About Sleep Loss
  • Sleep Research
  • Sleep and the Night Shift
  • What Lack of Sleep Does to Your Mind
  • A Healthy Life Balance


Instruction for Law Enforcement Officers Tuition $ 199   US SRR Traffic
  Payment: If you wish to pay for this course by means of a credit or debit card, please register for the course first, then return to this page and click on the PayPal icon below and fill in the required information. Thank you.  
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