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Srr Traffic courses for law enforcement officers Hostage Crisis Negotiation Team
Instruction for Law Enforcement Officers Tuition $ 725 US SRR Traffic
Srr Traffic courses for law enforcement officers Srr Traffic courses for law enforcement officers



Hosting Agency:

Easthampton Police Department

Location of Training:

32 Payson Avenue

Easthampton, MA 01027


August 6-10, 2018


Monday, August 6, 2018

7:30AM - 8:00AM

Class Hours: 8:00AM-4:00PM
Recommended Hotel: TBA
Directions: Please use


This 5-day course addresses one thing all law enforcement agencies face, whether you live in a small community or large community, potential for violence is always present. Incidents involving active shooter, barricaded subjects, hostage takers, or persons threatening suicide represent especially trying and stressful moments for law enforcement personnel who respond to them.

To successfully resolve these types of situations Police Departments must have in place specialized units at their disposal. One of these specialized units is the Hostage Crisis Negotiation Team. This team is a well-trained and equipped unit.

The skills of the Hostage Crisis Negotiation Team have consistently proven to be law enforcement’s most risk effective method to achieve a successful outcome. Negotiation defusing skills represent law enforcement’s most successful tool resolved without injury.

Utilizing this type of response is the safest way of handling high-risk situations. Officers do not feel the need to rush into situations knowing they have safer and better options for all involved.  This course addresses and resolves that need and more.

This course includes many topics, such as:

  • Introductions and Course Overview
  • Negotiator’s Mission and Goals
  • Philosophy of Crisis Negotiation
  • Types of Crisis Negotiation
  • Hostage Negotiations
  • Non-Hostage Negotiations
  • Core Negotiation Concepts
  • Critical Assessments
  • Suicide Assessment and Intervention
  • Active Listening Skills
  • Decision Making
  • Suggested Negotiator
  • Means of Communication
  • Containment
  • What is Negotiable?
  • Demands
  • Use of Stalling Tactics
  • Deadlines
  • Stockholm Syndrome
  • Negotiator/Hostage Relationship
  • Measuring Negotiator Progress
  • Telephone and Face-to-Face Negotiations
  • Use of Third Party Intermediaries
  • Words and Phrases to Avoid
  • Negotiating with the Non-Responsive Subject
  • Negotiators Don’t Command and Commanders Don’t Negotiate
  • When to Call a Time Out
  • Problems with the Media
  • Control of Utilities and Telephone Service during Crisis Situations
  • The Surrender Phase
  • Negotiator Selection
  • Effects of the Crisis on Negotiators
  • Kidnap Negotiations
  • Correctional Setting Negotiations
  • Negotiating with Terrorists and Other High Risk Situations
  • Negotiating the High Risk Situation
  • High Risk Indicators
  • Tactical Team and Negotiation Relationship
  • Critical Time Frames
  • Common Negotiator Team Errors
  • Operational Issues
  • Training Issues
  • Command Issues
  • Criteria for Selection of Team Members
  • Leadership (management and Supervision)
  • Training
  • Policies and Procedures
  • Administration
  • Mutual Aid/Regional Teams
  • Incident Command
  • Checklist for Resolving Barricaded Suspect/Hostage Situations
  • Intelligence Gathering Information of Suspect Form
  • Practical Applications, Scenario Training and Role Play
  • Review, Clarification, and Questions
  • Written Course/Instructor Evaluations and Certificates


Instruction for Law Enforcement Officers Tuition $ 725 US SRR Traffic
  Payment: If you wish to pay for this course by means of a credit or debit card, please register for the course first, then return to this page and click on the PayPal icon below and fill in the required information. Thank you.  
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