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Srr Traffic courses for law enforcement officers

From Communicator to Crisis Manager: Dispatching in the 21st Century

 
 
Instruction for Law Enforcement Officers Tuition $199 US SRR Traffic
   
Srr Traffic courses for law enforcement officers Srr Traffic courses for law enforcement officers
 

 

 
 

 

 

 

 

Hosting Agency: Massachusetts State Police Academy

Location:

Room B015

340 West Brookfield Rd.

Date:

Tuesday, September 12, 2017

Check-in:

Tuesday, September 12, 2017

0730-0800

Class Hours: 0800-1600
Recommended Hotel: TBD
Directions: Please use www.mapquest.com or WAZE

 

 

Hosting Agency:

Easthampton Public Safety Departments

Location:

32 Payson Avenue

Easthampton, MA 01027

Date:

Thursday, September 14, 2017

Check-in:

Thursday, September 14, 2017

0730-0800

Class Hours: 0800-1600
Recommended Hotel: TBA
Directions: Please use www.mapquest.com or WAZE

 

 

 

Course Description:

This 8-hour course takes communicators 'behind the scenes' of what is going on in officer’s and caller’s minds. The course looks at how perceptions control decision making, the process we all go through to make those decisions and how those decisions effect the outcome of an event.

The course also looks at the legal, moral and ethical ramifications of what is communicated in a public safety environment using case studies, court cases and other media to show communicators in graphic detail what happens on the other side of the microphone.

 

                       

Workshop Content:

This course is designed to promote forward thinking skills when lives are in danger.

  • Registration
  • Introductions
  • Decision Making Processes:

How decisions are made
Why decisions are made.
The OODA Loop and the Infinite cycle

  • Perceptions:

    How they create or control emergencies
    What is happening on the other side of the radio?
    Legal ramifications for first responders and communications personnel, keeping you and yours safe

  • Critical Information Processing:

    Hear what you hear…not what you think
    Processing information without realization
    Speeding the flow of information

  • Worst Case Scenarios:

    How communicators can save lives through case studies

  • Bring it all together: Conclusion

 

 

 

 

 
     
 
Instruction for Law Enforcement Officers Tuition $199 US SRR Traffic
 
     
  Payment: If you wish to pay for this course by means of a credit or debit card, please register for the course first, then return to this page and click on the PayPal icon below and fill in the required information. Thank you.  
     
 
 
 
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