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Domestic Violence Handbook for Emergency Communications

 
 
Instruction for Law Enforcement Officers Tuition $199 US SRR Traffic
   
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This class has been approved by the State 911 Department in Massachusetts

 

Hosting Agency:  
Location:  
Dates:  
Registration/Check-in:

7:30AM - 8:00AM

Class Hours: 8:00AM - 4:00PM
Recommended Hotel: TBA
Directions: www.mapquest.com

 

This June 27th 8-hour class will repeat itself on June 29th.

 

 

The public safety dispatcher’s role is extremely important in the handling of domestic violence calls.  There is a call for help and you, the public safety dispatcher, may be the only person between the victim and the batterer.  Your actions, or lack of actions, may be the difference between life and death for the person on the other end of the phone.  Your conversations and directions on a 911 call may prove to be vital evidence in a later prosecution of a batterer.  You just may break the cycle of violence.

 

The victim is not the only person at risk here, so are your officers.  The information you provide them with has a direct impact on the outcome of the situation because many times what the dispatcher says or does is crucial to everyone involved.  While you are not on the scene, your actions are.  The safety of the victim, their children if any and your officers may just depend on you, the public safety professional.

 

Workshop Content:

• Who are the victims?
• Statistics
• Common Myths
• Recognizing the Physical Signs of Violence
• Types of Domestic Abuse
• Familicide
• The Cycle of Violence
• Child Abuse
• Domestic Violence in the Law Enforcement Family
• Police Family Violence Fact Sheet
• Failure of Departmental Policies
• Female Officers
• Police Domestic Violence Action Profile
• Police Domestic Violence Victims
• The Dispatcher’s Role
• Steps for an Effective Plan
• Policies and Regulations
• Bottom Line: DO YOUR JOB!


 

 

 
     
 
Instruction for Law Enforcement Officers Tuition $ 199   US SRR Traffic
 
     
  Payment: If you wish to pay for this course by means of a credit or debit card, please register for the course first, then return to this page and click on the PayPal icon below and fill in the required information. Thank you.  
     
 
 
 
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