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Srr Traffic courses for law enforcement officers

After the First 20 Seconds

 
 
Instruction for Law Enforcement Officers Tuition $199 US SRR Traffic
   
Srr Traffic courses for law enforcement officers Srr Traffic courses for law enforcement officers
 

 

 
 

 

 

Hosting Agency:

 
Location:  
Date:  
Registration/Check-in:  
Class Hours: 0800-1600
Recommended Hotel: TBA
Directions: Please use www.mapquest.com

 

This class has been approved by the State 911 Department in Massachusetts

 

This 8-hour course challenges dispatchers to prepare for that phone call that goes beyond the basic call of just receiving information and forwarding it to units in the field, to one you didn’t see coming and weren’t prepared for.  The ability to quickly shift gears when seconds count is critical. This course steps outside of critical thinking skills and moves more towards the new training paradigm, “forward thinking”.  Thinking past the basic Q&A and getting relevant information when there just isn’t anymore time becomes a high skillset that is desperately needed.

             

This course involves class interaction with some historic call tapes to promote the mindset of forward thinking and finding the intel goldmine in a millisecond.

 

Workshop Content:

This course is designed to promote forward thinking skills beyond basic call-intake skills.

  • New Place in History
  • Critical Thinking vs Forward Thinking
  • Traditional vs Non-traditional Call Taking
  • WWWWWH
  • Under 20 seconds
  • Q&A Logical Sequence
  • Hell and Hand Baskets
  • Caller Circumstances
  • Event Circumstances
  • Caller Led and Managed
  • Liability
  • Duty
  • General Duty
  • Special Duty
  • Proximate Cause
  • Breach of Duty
  • Verbal Clues
  • Class Interaction
  • Historic Audiotapes
  • What Can I Do?
  • ECC SOPS
  • EMD Compliance
  • Moral Courage

 

 

 
     
 
Instruction for Law Enforcement Officers Tuition $199 US SRR Traffic
 
     
  Payment: If you wish to pay for this course by means of a credit or debit card, please register for the course first, then return to this page and click on the PayPal icon below and fill in the required information. Thank you.  
     
 
 
 
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